Terms and conditions for our online shop
Carl van der Walle and his team try to make online shopping easy and simple for you,
i.e. our customers; the same applies to our terms of delivery.
1. Correspondence address
For all questions and further information please contact:
Carl van der Walle
Friedrich Str. 86
Phone: +49 (0)162-9137210
We will provide deliveries, services and offers exclusively on the basis of these terms and conditions.
3. Purchase order
All offers made on our website are non-binding, also regarding the price; they merely invite you to submit a bid in form of an offer.
It cannot be ruled out that some of our presented items once cannot be delivered. In this case we reserve the right not to provide the
service or to offer a substitute; claims of damages cannot be derived from it.
Our prices include the statutory sales tax and packaging but not the shipping charges, though.
Unless otherwise agreed, delivery will be sent to the address specified by the purchaser. We will charge a non-recurring fee (prorated costs) totaling EUR 5.00
for processing fees and shipping costs per order; for deliveries to other European countries, we will charge EUR 15.00. For countries outside Europe, we will charge
the arising shipping costs per delivery. The customer will be informed about the amount of the shipping costs prior to shipment.
6. Delivery time
We make every effort to process all online orders soon. Carl van der Walle is frequently away in order to dedicate himself e.g. to new photos of artists.
We therefore would like to ask you to be patient and indulgent if an inquiry is not answered promptly. Details about the delivery deadline are therefore unbinding,
unless the delivery date was promised in individual cases.
The purchase price is due by advance payment within 10 days.
8. Retention of title
The goods remain the property of Carl van der Walle until payment has been made in full.
9. Return / replacement
In case of online order, you shall have the right to cancel the order in writing within 14 days after the order was placed. If the goods have been delivered
completely or partly, you can also explain the cancelation conclusively by the fact that you will return the goods to us. The goods shall be returned within
14 days after receipt with the original packaging at a value over EUR 40.00 at our expenses. Please bear the shipping costs if the merchandise value is lower
than EUR 40.00 and return goods to the following address: Carl van der Walle, Friedrich Str. 86, 44137 Dortmund
Our goods will be subject to an in-depth scrutiny. However, it cannot be completely ruled out that a faulty item has been delivered; please complain about
such faults immediately. This also applies to transport damage.
11. Return consignment / redemption
When returning the product please state the reason for the return.
12. Data security
For order processing and future customer care, the customer authorizes us to collect, to process and to use all necessary data such as IP address, e-mail address,
name, address, order details (item, price, quantity etc.), a possible different delivery address and all voluntary information communicated with respect to the
If you are a businessman, only German law shall apply excluding German international private law and CISG. The place of exclusive jurisdiction for any disputes
arising from this contract is Dortmund (Germany) if the contract partner is a merchant. Otherwise, the right of residence shall apply. The courts at your residence
shall be responsible for any potential legal disputes. We hope you enjoy your shopping on our website and also the items you have selected.
Carl van der Walle,
Dortmund, January 2016
Print terms & conditions of the online shop.